FAQ / RAD Jewellery
RAD Jewellery

FAQ

Instagram: @radjewellery


What currency is the online store?


Everything is listed and processed in New Zealand Dollars (NZD).


How long does shipping take?


I ship within 3 business days. Shipping within New Zealand is tracked and takes 1-3 days. International shipping is tracked for orders over $200 and takes 3-10 days. If you would like an international order under $200 tracked please email info@radjewellery.co.nz before you order and we can suss something out.


Who makes it and where is it made?


My designs are made in northern Thailand by Karen Hilltribe silversmiths. I work with a certified fair trade supplier who actively improves conditions for the silversmiths. They also use silver that is sourced through fair trade labour from a nearby mine. I assemble the jewellery here in New Zealand, turning my charm into necklaces, bracelets and earrings. 


The vintage pieces are sourced by me from all over the world


Do you have any stockists?


Yes! Check out our stockist page!


How are you a green business?


Wherever possible I use fair-trade, handmade, biodegradable and recycled products. For example my jewellery boxes are certified fair-trade and made with recycled paper, my mailing bags biodegrade within 2 years and all of my stationary and cards are made from recycled materials. Green is good!


Custom pieces and any other queries:


I can gift wrap and include hand written cards. I can make pieces to specific measurements and can make custom pieces upon request. Please email me at info@radjewellery.co.nz



Dom xx